Last updated: 2026.03.31

This Privacy Policy describes how EP Solutions (Pvt) Ltd. (“Company,” “we,” “us,” or “our”) collects, uses, stores, and shares (“processes”) your personal information when you interact with our website, products, and services (collectively, “Services”).

By using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our Services.

1. Information We Collect

We may collect the following types of personal information, depending on how you interact with us:

• Personal details: name, email address, phone number, mailing address.
• Account details: usernames, passwords, contact preferences.
• Payment information: billing address, credit/debit card details, or other financial data (processed securely through our payment partners).
• Usage data: information about how you use our website and Services.
• Social media data (if applicable): if you choose to log in via a third-party service (e.g., Facebook, Google), we may receive limited profile details in accordance with their privacy settings.

2. How We Use Your Information

We process personal information to:

• Provide, operate, and improve our Services.
• Facilitate account creation, authentication, and user support.
• Process payments and manage transactions.
• Send important updates, such as service changes or policy updates.
• Respond to inquiries and provide customer support.
• Deliver marketing or promotional communications (with your consent).
• Monitor for fraud, security, and compliance with laws.
• Improve website functionality, content, and user experience.

3. Sharing Your Information

We may share your personal information in the following circumstances:

• Service providers: with trusted third-party vendors (e.g., payment processors, hosting services) who perform services on our behalf.
• Business transfers: if we undergo a merger, acquisition, or sale of assets.
• Legal compliance: when required to comply with law, regulation, or legal process.
• Affiliates and partners: with entities under common ownership or business partners, if necessary for providing Services.

We do not sell your personal information.

4. Cookies and Tracking

We may use cookies and similar tracking technologies to enhance your experience, analyze traffic, and personalize content. You may control cookies through your browser settings, but disabling them may limit certain features of the Services.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Data Security

We implement appropriate technical and organizational safeguards to protect your personal data. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights under applicable privacy laws, including:

• The right to access and request a copy of your personal data.
• The right to request corrections or updates.
• The right to request deletion of your data.
• The right to withdraw consent for marketing communications.
• Additional rights under specific regional laws (e.g., GDPR in the EU, CCPA in California, CDPA in Virginia).

To exercise these rights, please contact us at info@pestfreehome.lk.

8. Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected such data, we will delete it promptly.

9. International Users

If you access our Services from outside Sri Lanka, your data may be transferred and processed in a country different from your residence. We will take appropriate steps to protect your information in line with applicable laws.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

EP Solutions (Pvt) Ltd.

No.700/A , Nugape,Pamunugama

📧 info@pestfreesolutions.lk
📞 (+94) 117 568 567 | (+94) 777 142 141